At OHEO, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of personal information when you interact with our website or subscribe to OHEO:
- Name and contact details (including phone number and email)
- Purchase history and preferences
- Browsing and viewing activity on our website
2. How We Use Your Information
We use this information to:
- Process your orders and provide customer support
- Send you updates, promotions, and offers (if you’ve opted in)
- Improve your shopping experience and personalise content
- Analyse browsing activity to better understand customer needs
3. Sharing Your Information
We do not sell or rent your personal information. We may share limited information with:
- Service providers (such as payment processors, delivery services, and email/SMS platforms) to help us operate our business
- Legal authorities if required by law
4. Data Storage and Security
Your data is stored securely on trusted platforms and protected against unauthorised access, misuse, or loss. Only authorised staff or contractors have access to personal information when required to perform their work.
5. Your Rights
You have the right to:
- Access or update your personal information
- Opt out of marketing communications at any time
- Request deletion of your data, subject to legal obligations
6. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
OHEO
📧 hello@oheo.com.au
🌐 www.oheo.com.au